• Spearheaded new client registration and led the preparation of comprehensive Pre-Qualification (PQ) documents, ensuring compliance with client-specific requirements for the Oil & Gas and Building & Infrastructure clients.
• Proactively managed and monitored critical client portals (Aramco, SEC, Royal Commission, Luberef) to secure inbound business opportunities and extract relevant tenders and RFPs.
• Collaborated closely with technical and senior sales staff to develop and refine service-based proposals and compile high-value tender submissions.
• Streamlined tender preparation by efficiently coordinating with internal BV offices and external subcontractors to obtain competitive quotations and meet strict deadlines.
• Coordinated with BV offices and subcontractors to obtain competitive quotations and ensure timely tender preparation.
• Drafted, compiled, and submitted tender and proposal documents aligned with client formats and expectations.
• Maintained organized records of purchase orders, contracts, and management approvals for all active and completed projects.
• Implemented and tracked customer feedback processes, contributing to service improvement and client satisfaction.
• Reported daily/weekly activities to the Office Manager and M&S Manager, supporting transparency and performance tracking.
• Ensured compliance with BV HSE policies, including active participation in safety programs and incident reporting protocols.
• Promoted workplace safety by identifying hazards, reporting unsafe conditions, and supporting corrective measures in coordination with HSE representatives
• Facilitated seamless communication and coordination between internal teams and external clients to ensure alignment on project requirements and deadlines.
• Streamlined administrative workflows by implementing efficient documentation and tracking systems, resulting in improved accuracy and reduced processing time.

• Provided comprehensive administrative support to the team's head and members, handling day- to-day tasks efficiently.
• Coordinated and supported the Sales Team in various tasks, including preparing tender documents, contract files, and samples as needed.
• Demonstrated exceptional organizational skills in supporting the planning and execution of meetings, events, and logistics for the team.
• Responded to quotation requests from clients and Sales Team, preparing quotations according to Standard Operating Procedures.
• Managed delivery schedules and purchase orders, ensuring timely and efficient coordination with clients and internal teams.
• Handled vendor registration and maintaining a database of product approvals and specifications using IBM software.
• Generated reports and dashboards in SAP and Salesforce CRM to provide real-time insights into sales performance and forecasting.
• Processed purchase orders from clients, creating related Sales Orders (SO) and updating SAP system accordingly.
• Acted as a liaison between the facility, customers, and sales team, ensuring the best service on pricing, delivery, and quality matters
• Facilitated communication between warehouse, delivery team, and clients to ensure smooth delivery process and invoicing.
• Handled general administrative tasks such as filing, data entry, mail distribution, and phone inquiries, ensuring smooth office operations.
• Successfully managed the coordination of sales activities by serving as the primary point of contact for colleagues and customers.
• Provided status updates to customers regarding their orders and liaised with clients and suppliers as necessary.
• Managed the process of submitting, including reviewing documentation, coordinating with internal departments, and ensuring compliance with customer requirements.