SANGGITA RAVICHANDIRAN

Inside sales model, with a combination of outbound and account management tactics. In addition to building strong transactional and strategic customer relationships, successfully manages relationships with technology providers, direct and channel sales partners, and solutions/sales engineers.

The role is a trusted advisor to customers, working cross-functionally across customer departments (i.e., Marketing, Finance, IT, Back Office, etc.). The best maximizes platform adoption for clients by implementing use cases in multiple departments, broadening the user base while deepening the application stack.

1. Assist in managing project development and the delivery from beginning to end.
2. Assist in delivering the project scope, deliverable and objective that support business goals in collaboration with Project Lead, senior management and stakeholders.
3. Assist in monitoring and managing the project progress closely in completing and achieving the project deliverables.
4. Actively identify, communicate, and report significant deviation in project quality, cost or schedule.
5. Perform important administrative functions for the project lead which includes, but not limited to, updating the project schedule, taking minutes at meetings, preparing progress reports, drafting, preparing, and maintaining organization documentations, contracts, and agreements.
6. Support in the coordination and preparation activities for the Demand Management Committee (DMC).
7. Ensure relationship with both external and internal stakeholder are well maintained, and expectations are met to ensure a positive working relationship.
8. Support in identifying and delivering efficiency projects for potential savings.
9. Assist in the communication and transformation initiatives from Project Lead and Group Office.
10. Execute any other duties assigned in order to meet operational and/or strategic requirements

Ability to successfully communicate with contacts via the phone and email on a daily basis concerning various technology solutions.
Ability to manage the key aspects of a potential opportunity and the ability to nurture the prospect and opportunity in a pipeline.
Meeting regular quotas of calls and qualified opportunities.
Communicating information about calls accurately and effectively to the management and clients.
Engage with and influence business and IT decision makers by providing feedback or insights to help customers define and realize their digital and business transformational targets.
Act as a Microsoft Advocate and an Azure platform evangelist with customers, partners and external communities.
Manage client relationships and monthly top performer.