With two years of experience in virtual assistance, I have developed an excellent mastery of remote administrative tasks as well as communication with customers, both by chat, email and phone. Serious, organized and responsive, I adapt quickly to the needs of each company.
In addition, I also gained solid experience in call centers, where I worked in the areas of sales and customer consulting. These experiences allowed me to strengthen my skills in active listening, sales pitching and customer loyalty, while maintaining a high level of customer satisfaction.