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Presentation
Hi! I’m Sinazo, a reliable and professional customer support and admin specialist. I help businesses provide smooth email support, handle data efficiently, and keep operations running seamlessly. Quick, accurate, and friendly – I get the job done right the first time!
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Portfolio
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Background
Customer Service Agent
Respond to customer inquiries via phone, chat, or email regarding loan applications, repayments, and account information.
Provide information about loan products, terms, and policies.
Assist clients with completing forms and documentation for loan applications.
Resolve customer complaints and escalate issues to management when necessary.
Maintain accurate records of customer interactions.
Ensure compliance with company policies and regulatory requirements (e.g., NCR guidelines in South Africa).
Provide information about loan products, terms, and policies.
Assist clients with completing forms and documentation for loan applications.
Resolve customer complaints and escalate issues to management when necessary.
Maintain accurate records of customer interactions.
Ensure compliance with company policies and regulatory requirements (e.g., NCR guidelines in South Africa).
Office Administration
Introduction to Office Administration
Office Design and Layout
Record Management and Data Filing
Relationship Management and Customer Service
Business Communications
Business Etiquette
Diversity and Ethics
Office Administration Trends and Issues
Office Design and Layout
Record Management and Data Filing
Relationship Management and Customer Service
Business Communications
Business Etiquette
Diversity and Ethics
Office Administration Trends and Issues
🇬🇧English
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Working hours
Monday
From00h15To01h30
Tuesday ▪ Today
From22h00To23h45
Wednesday
From19h00To23h00
Thursday
From19h00To23h00
Friday
From23h00To23h45
Saturday
Closed
Sunday
Closed
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