Oversaw all HR operations for 200+ employees across multiple states•Developed and enforced HR policies, ensuring compliance with federal and state labor laws•Led talent acquisition, hiring top mortgage professionals, underwriters, and support staff to meet business demands.•Designed and implemented remote onboarding and training programs, ensuring seamless integration for new hires.•Oversaw payroll, benefits administration, and compensation structures, ensuring competitive offerings aligned withindustry standards.•Managed employee relations, resolving conflicts, conducting investigations, and providing guidance on performanceimprovement plans•Managed all aspects of employee Leave of Absence (LOA) programs including FMLA, CFRA, PDL, ADAaccommodations, personal leaves, and military leave•Provided strategic HR leadership, advising executive leadership on workforce planning, engagement, and retentionstrategies.
Key Achievements:
•Spearheaded a complete corporate restructure, including creation and augmentation of departments, developingcost saving/production increasing strategies, and ensuring federal and state compliance
•Provided leadership and management training to department heads to better foster communications within alldepartments
•Further developed the Human Resources department in size, procedure, and involvement with short-term andlong-term business planning.

Managed all recruitment processes for MDs, NP-Cs, MAs, and additional medical staff as needed.•Hosted interviews, complete background checks, and assisted candidates to be hired with drug screenings.•Verified attendance, hours worked, and pay adjustments, assisted with weekly schedule.•Compiled, reviewed, and oversaw execution of payroll process as designated by Operations lead.•Monitored employee efficiency and review methods of increasing employee morale over time with management.•Assisted with Employee Relations and LOA requests.•Onboarded new employees, ensuring a safe and welcoming work environment is the first thing they see at AME.•Administered benefit enrollment and procedures.•Processed payroll for up to 150 employees on a weekly basis for 12 locations total.

Lead an implementation for UKG/Kronos and lead the learning modules to transition all HR functions to digital.•Oversaw buildout of the new HRIS system in conjunction with UKG representative.•Maintained and trained all other management staff how to use the different UKG functions prior to launch.•Provided onboarding for newly hired Excalibur Security employees and contractors.•Verified attendance, hours worked, and pay adjustments, and post information onto designated records.•Compiled employee time, production, and payroll data from time sheets and other records.•Recorded employee information, such as exemptions, transfers, and resignations, to maintain and update payrollrecords.•Kept track of leave time, such as vacation, personal, and sick leave, for employees.•Created and managed guard schedules for each employee within UKG.

•Kept frequent contact with the customer through phone calls, text messages, and emails, to ensure information issubmitted in a timely manner.
•Confirmed information submitted by the customer and process appropriately with urgency.
•Confirmed that all required setup steps are completed by the customer prior to launch, including account info, IDXapproval, domain and email configuration, and confirmation that the customer is ready to launch.
•Configured the settings on the accounts, including managing and processing the IDX approval paperwork andprocess between the customer, InsideRE, and the MLS.
•Ensured that the domain is ready for launch by accessing the customer domain registrar.
•Successfully launched all parts of an account through the launch process in place.
•Reviewed the customer subscription in the company CRM to verify all information is complete and accurate