Customer relationship professional with more than 8 years of experience. I started as a tele-interviewer, which allowed me to develop excellent telephone fluency and communication skills.
I then worked as a customer advisor for companies such as Darty and Bouygues Telecom, where I was in charge of customer support, handling requests and managing complaints, while ensuring a quality service.
Subsequently, I held the position of team supervisor, with the missions of supporting advisors, monitoring performance and achieving objectives.
Currently, I want to put my skills at the service of companies by looking for online work opportunities in customer relations, customer support, team management or similar assignments.