Presentation
With experience across BPS environments, banking (Crédit Agricole du Maroc), and B2C consulting (Tawjeeh), I specialize in:
Customer onboarding & retention — turning prospects into loyal clients
Sales consulting — identifying needs and delivering tailored solutions
Performance tracking — KPIs, reporting, CRM tools (Slack, ClickUp, Trello)
Multilingual communication — French, English & Arabic, across diverse audiences
Holding a Bac+4 in Business Administration from ENCG (Bac+5 in progress), I combine academic rigor with hands-on commercial expertise. Based in Oujda, Morocco — available for remote freelance missions worldwide.
Let's build something that works for your clients.

