Yonatan Abate

Need reliable IT support for your business? I can help.

I provide remote IT services for small and medium businesses, startups, and teams that want their technology to just work.

What I offer:

✅ Microsoft 365 Administration

Tenant setup and configuration
User, license, and group management
Exchange Online, SharePoint, OneDrive, and Teams setup
Security settings: MFA, conditional access, and data protection
Policy configuration and ongoing admin support

✅ Email Migration

Migration from Gmail/Google Workspace, Yahoo, IMAP, or on-premises Exchange to Microsoft 365
Mailbox, calendar, and contact transfer with no data loss
Domain and DNS configuration (MX, SPF, DKIM, DMARC)
Minimal downtime, with clear communication throughout

✅ IT Help Desk Support

Troubleshooting for Windows, Outlook, Office apps, and printers
Account lockouts, password resets, and access issues
Software installation and configuration
Remote assistance via TeamViewer, AnyDesk, or Quick Assist

✅ Live Chat & Customer Support

Professional, friendly chat support for your customers or internal staff
Fast response times and clear, patient communication
Ticket handling and issue escalation (Zendesk, Freshdesk, or similar)

Why work with me?

Fast response and clear updates
Step-by-step documentation for every task
Patient, jargon-free communication
Flexible availability across time zones