Zaid shishani

Built customer loyalty and retention by delivering excellent shopping experiences, addressing
concerns effectively, and building strong relationships, assisting customers with locating
desired items, resulting in improved shopping experiences, and pleasantly greeted customers
and provided prompt and courteous service.
• Performed cash, card, and check transactions to complete customer purchases, prioritized
helping customers over completing other routine tasks in store.
• Supported team members during busy periods, ensuring smooth operations throughout the
store. and delivering assistance and service by carrying packages and bags and securing
customer purchases in vehicles.
• Contributed to overall teamwork atmosphere through open communication with co-workers
regarding tasks needing completion or assistance.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing
shortages, assisted in training new employees on proper procedures for shelf stocking,
cashier operations, and general store policies. Maintained a consistently professional
demeanour even during high-stress situations or confrontations between customers.
• Rotated grocery products ensuring that expired or spoiled items were immediately removed
and adhered to "first in, first out" rule. ,and stocked merchandise, clearly labelling items, and
arranging according to size or colour, and ensured accurate pricing of products by regularly
checking price tags against current promotions or markdowns,

• Created team schedules and position chats to improve transition between shift changes.
• Summarized meeting notes and distributed meeting minutes, and arranged meetings and
updated team members’ schedules.
• Helped instructors run workshop for student under 10 years old, and organized and maintained
robotics kits.