Zaid Zaatreh

CRM and Business Operations Professional with 5+ years of experience in operational management, CRM
development, process design, and data-driven workflow optimization across US-based and international organizations.
Currently leading business operations for a US-based restoration and construction company, where I designed and
built a comprehensive, end-to-end CRM system tailored to the industry's operational requirements, covering the full
business lifecycle from lead intake to invoicing. Experienced in translating business requirements into scalable systems,
designing operational workflows, implementing SOPs, and integrating technology to streamline business processes.
Combines strong analytical capabilities with hands-on experience in system development, operational leadership, and
process optimization to improve efficiency, data integrity, and business performance.