Zoara Rajaonarivony

Zoara Rajaonarivony

Antananarivo, Madagascar

Zoara Rajaonarivony

Administrative Assistant and Telesecretariat
Category : Secretariat
Professional specialized in administrative management, remote secretarial services and customer relations. I support entrepreneurs, SMEs and companies in the optimization of their daily operations thanks to a rigorous organization, fluid communication and a mastery of modern digital tools.
My services in Administrative Management:
- Complete organization of schedules, management of emails and professional correspondence with efficiency and responsiveness
- Filing, secure digital archiving and systematic monitoring of files for optimal traceability
- Invoice editing, customer reminders and follow-up of deadlines to secure your revenues
-Creation of professional documents, meeting minutes and tailor-made presentations
- Management of relationships with suppliers and partners to streamline your exchanges
My Company and Medical Telesecretariat services:
- Professional and courteous management of your phone calls with filtering and orientation of requests according to your criteria
- Real-time management of schedules and coordination of availability to optimize your agenda
- Switchboard adapted to your image and values, guaranteeing a professional first impression
-Availability to manage emergencies and ensure the continuity of your professional communication

Working hours

  • Monday:08h00 To 18h00
  • Tuesday:08h00 To 18h00
  • Wednesday:08h00 To 18h00
  • Thursday:08h00 To 18h00
  • Friday:08h00 To 18h00
  • Saturday:Not available
  • Sunday:Not available
  • Training on Productivity and Automation tools
    Why this training? In a professional environment where competitiveness requires responsiveness and efficiency, mastering productivity and automation tools has become essential. This training has been ...
  • Company and Medical Telesecretariat
    Inbound and outbound call management Appointment scheduling and agenda coordination Scheduling management
  • Administrative Support
    Administrative Support
     10 $  - Per hour
    Management of emails and professional correspondence Remote administrative support Creating Professional Documents Invoicing management and administrative follow-up
Supervision of teams of company telesecretaries.
Performance monitoring and support for agents.
Quality assessment and operational coaching.
Management of technical and organizational needs.
Production monitoring and coordination with internal teams.
Management of professional agendas and appointment scheduling.
Email processing and PBX management.
Telephone reception, call screening and message taking.
Administrative support and remote support.
Management of incoming and outgoing calls for a French company.
Customer follow-up and processing of requests by email.
Resolution of user requests within the given timeframe.
Management of a large volume of customer interactions.
Customer support via chat, calls, and messaging.
Management of user interactions on social networks.
Coordination with the support and communication teams.
  • 🇬🇧 English
  • 🇫🇷 French
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