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Presentation
Professional specialized in administrative management, remote secretarial services and customer relations. I support entrepreneurs, SMEs and companies in the optimization of their daily operations thanks to a rigorous organization, fluid communication and a mastery of modern digital tools.
My services in Administrative Management:
- Complete organization of schedules, management of emails and professional correspondence with efficiency and responsiveness
- Filing, secure digital archiving and systematic monitoring of files for optimal traceability
- Invoice editing, customer reminders and follow-up of deadlines to secure your revenues
-Creation of professional documents, meeting minutes and tailor-made presentations
- Management of relationships with suppliers and partners to streamline your exchanges
My Company and Medical Telesecretariat services:
- Professional and courteous management of your phone calls with filtering and orientation of requests according to your criteria
- Real-time management of schedules and coordination of availability to optimize your agenda
- Switchboard adapted to your image and values, guaranteeing a professional first impression
-Availability to manage emergencies and ensure the continuity of your professional communication
My services in Administrative Management:
- Complete organization of schedules, management of emails and professional correspondence with efficiency and responsiveness
- Filing, secure digital archiving and systematic monitoring of files for optimal traceability
- Invoice editing, customer reminders and follow-up of deadlines to secure your revenues
-Creation of professional documents, meeting minutes and tailor-made presentations
- Management of relationships with suppliers and partners to streamline your exchanges
My Company and Medical Telesecretariat services:
- Professional and courteous management of your phone calls with filtering and orientation of requests according to your criteria
- Real-time management of schedules and coordination of availability to optimize your agenda
- Switchboard adapted to your image and values, guaranteeing a professional first impression
-Availability to manage emergencies and ensure the continuity of your professional communication
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Offered services

Training on Productivity and Automation tools
Why this training?
In a professional environment where competitiveness requires responsiveness and efficiency, mastering productivity and automation tools has become essential.
This training has been ...
49 $ Per product

Company and Medical Telesecretariat
Inbound and outbound call management
Appointment scheduling and agenda coordination
Scheduling management
300 $ Per day

Administrative Support
Management of emails and professional correspondence
Remote administrative support
Creating Professional Documents
Invoicing management and administrative follow-up
10 $ Per hour
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Background
SUPERVISOR / TEAM LEADER
Supervision of teams of company telesecretaries.
Performance monitoring and support for agents.
Quality assessment and operational coaching.
Management of technical and organizational needs.
Production monitoring and coordination with internal teams.
Performance monitoring and support for agents.
Quality assessment and operational coaching.
Management of technical and organizational needs.
Production monitoring and coordination with internal teams.
BUSINESS REMOTE ASSISTANT
Management of professional agendas and appointment scheduling.
Email processing and PBX management.
Telephone reception, call screening and message taking.
Administrative support and remote support.
Email processing and PBX management.
Telephone reception, call screening and message taking.
Administrative support and remote support.
SUPPORT CLIENT
Management of incoming and outgoing calls for a French company.
Customer follow-up and processing of requests by email.
Resolution of user requests within the given timeframe.
Management of a large volume of customer interactions.
Customer follow-up and processing of requests by email.
Resolution of user requests within the given timeframe.
Management of a large volume of customer interactions.
SOCIAL MEDIA MANAGER
Customer support via chat, calls, and messaging.
Management of user interactions on social networks.
Coordination with the support and communication teams.
Management of user interactions on social networks.
Coordination with the support and communication teams.
🇬🇧English 🇫🇷French
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Working hours
Monday
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday ▪ Today
Closed
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