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Zoara Rajaonarivony

Zoara Rajaonarivony

Administrative Assistant and Telesecretariat
📍 Antananarivo, Madagascar · (0) · Member since May 2026
Availability
🏠 Works remotely / from home Yes No
🧰 Travels to client Yes No

Presentation

Professional specialized in administrative management, remote secretarial services and customer relations. I support entrepreneurs, SMEs and companies in the optimization of their daily operations thanks to a rigorous organization, fluid communication and a mastery of modern digital tools.
My services in Administrative Management:
- Complete organization of schedules, management of emails and professional correspondence with efficiency and responsiveness
- Filing, secure digital archiving and systematic monitoring of files for optimal traceability
- Invoice editing, customer reminders and follow-up of deadlines to secure your revenues
-Creation of professional documents, meeting minutes and tailor-made presentations
- Management of relationships with suppliers and partners to streamline your exchanges
My Company and Medical Telesecretariat services:
- Professional and courteous management of your phone calls with filtering and orientation of requests according to your criteria
- Real-time management of schedules and coordination of availability to optimize your agenda
- Switchboard adapted to your image and values, guaranteeing a professional first impression
-Availability to manage emergencies and ensure the continuity of your professional communication
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Offered services

3 services
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Background

SUPERVISOR / TEAM LEADER
OCEAN CALL · 01/11/2024 – Today
Supervision of teams of company telesecretaries.
Performance monitoring and support for agents.
Quality assessment and operational coaching.
Management of technical and organizational needs.
Production monitoring and coordination with internal teams.
BUSINESS REMOTE ASSISTANT
Bureau24.fr · 15/04/2024 – 01/11/2024
Management of professional agendas and appointment scheduling.
Email processing and PBX management.
Telephone reception, call screening and message taking.
Administrative support and remote support.
SUPPORT CLIENT
DPD France · 17/03/2023 – 10/04/2024
Management of incoming and outgoing calls for a French company.
Customer follow-up and processing of requests by email.
Resolution of user requests within the given timeframe.
Management of a large volume of customer interactions.
SOCIAL MEDIA MANAGER
KONECTA · 09/09/2022 – 15/03/2023
Customer support via chat, calls, and messaging.
Management of user interactions on social networks.
Coordination with the support and communication teams.
🇬🇧English 🇫🇷French
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Working hours

Monday
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday â–ª Today
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday
Closed

Reviews

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