B2B/B2C Telemarketing, Lead Generation, and Appointment Setting

My services – Telemarketing, customer relations, and lead generation

I help businesses grow through professional B2B/B2C telemarketing, customer relations, and lead-generation services.

With several years of experience in call centers and customer relations, I offer solutions tailored to businesses seeking to acquire new customers, improve sales follow-up, and optimize their customer service.

My services include:

- B2B/B2C telemarketing: outbound calls, presenting offers, and contacting prospects.
- Lead generation and qualification: identifying potential prospects and collecting the information needed for sales follow-up.
- Appointment setting: qualifying needs and scheduling appointments for sales teams.
- Customer service: telephone assistance and handling customer requests.
- Customer support via chat: answering questions, providing guidance, and resolving routine requests.
- Sales follow-up: following up with prospects and updating information in CRM tools.
- Performance supervision and tracking: providing operational support to agents and monitoring results according to campaign needs.

I work with diligence, professionalism, and strong communication skills. My goal is to help each business improve its customer relationships, grow its prospect base, and achieve measurable results.

Languages: native French, intermediate English (B1).

Available for freelance projects, short-term campaigns, or long-term remote collaborations.