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Presentation
French-speaking professional with around 5 years of experience in call centers, customer relations, telesales, and sales prospecting.
I help you grow your business with B2B/B2C telemarketing, lead generation, prospect qualification, and sales appointment-setting services.
My services:
- Phone prospecting to individuals and businesses.
- Prospect qualification and follow-up.
- Sales appointment setting.
- Prospect follow-up and opportunity tracking.
- Customer relations and sales support.
- Updating information in CRM systems.
- Tracking campaign results and targets.
I have worked on international campaigns, including Canadian and Belgian campaigns, and also have experience supervising agents.
As the founder of P-CONNECT Business Solutions, I am organized, reliable, results-oriented, and accustomed to working remotely.
I am seeking freelance collaborations with French-speaking businesses looking to grow their customer base, secure qualified appointments, and improve their sales follow-up.
Languages: Native French, intermediate English (B1).
Availability: Remote assignments, part-time or full-time depending on requirements.
I help you grow your business with B2B/B2C telemarketing, lead generation, prospect qualification, and sales appointment-setting services.
My services:
- Phone prospecting to individuals and businesses.
- Prospect qualification and follow-up.
- Sales appointment setting.
- Prospect follow-up and opportunity tracking.
- Customer relations and sales support.
- Updating information in CRM systems.
- Tracking campaign results and targets.
I have worked on international campaigns, including Canadian and Belgian campaigns, and also have experience supervising agents.
As the founder of P-CONNECT Business Solutions, I am organized, reliable, results-oriented, and accustomed to working remotely.
I am seeking freelance collaborations with French-speaking businesses looking to grow their customer base, secure qualified appointments, and improve their sales follow-up.
Languages: Native French, intermediate English (B1).
Availability: Remote assignments, part-time or full-time depending on requirements.
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Portfolio
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Offered services
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Background
Founder and Head of Operations
Development of a call center services and sales prospecting project. Target activities: B2B/B2C telemarketing, lead generation, appointment setting, customer relations, and coordination of remote agents.
French-speaking freelancer | B2B/B2C telemarketing | Customer relations | Lead generation | Appointment setting
Sales prospecting, client interactions, presentation of offers, qualification of needs, and contribution to achieving campaign objectives. Additional experience supervising agents, depending on the assignments undertaken.
Customer service representative – phone / chat
Customer relationship management for a Canadian project, providing customer support, handling requests, and resolving issues in accordance with procedures and quality objectives.
Providing customer support via chat for the Temu service, handling requests, assisting customers, and finding suitable solutions to ensure a satisfactory customer experience.
Providing customer support via chat for the Temu service, handling requests, assisting customers, and finding suitable solutions to ensure a satisfactory customer experience.
Scientific baccalaureate
Academic Background
- Bertoua Science High School, Cameroon: Secondary studies in the science track, culminating in a science baccalaureate.
- University of Yaoundé I, Cameroon: One year of university studies in biochemistry, providing an initial introduction to the biological and chemical sciences.
- Bertoua Science High School, Cameroon: Secondary studies in the science track, culminating in a science baccalaureate.
- University of Yaoundé I, Cameroon: One year of university studies in biochemistry, providing an initial introduction to the biological and chemical sciences.
International Business Services
Experience in customer relations in an international call center environment, with training and professional support certified by a certificate issued by the Human Resources department. Developed skills in communicating with customers, handling requests, following procedures, solving problems, and meeting service quality objectives.
🇫🇷French
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Working hours
Monday
From09h00To18h00
☕From09h00To17h30
Tuesday
From09h00To18h00
☕From09h00To17h30
Wednesday
From09h00To18h00
☕From09h00To17h30
Thursday ▪ Today
From09h00To18h00
Friday
From09h00To18h00
Saturday
From09h00To14h00
Sunday
Closed
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