Virtual assistant

Virtual Assistant Services & Duties
Administrative Support

General virtual administration and office support

Data capturing and accurate data entry

Filing, document management, and record keeping

Calendar management, scheduling, and appointment coordination

Email management and professional correspondence

Preparing documents, reports, and spreadsheets

Client & Operational Support

Handling client queries and follow-ups

Order capturing and processing

Coordinating couriers, collections, and dispatches

Liaising with suppliers, service providers, and internal teams

Tracking order status and providing client updates

Financial & Admin Support

Invoicing and billing support

Capturing receipts and expenses

Debtors follow-ups and payment tracking

Assisting with age analysis and financial records

Petty cash administration support

HR & Staff Administration

Employee onboarding administration

Leave tracking and employee records management

Maintaining staff files and HR documentation

Assisting with payroll administration support

Marketing & Online Support

Social media administration and post scheduling

Basic content coordination for websites and newsletters

Google Ads administration support

Assisting with marketing campaigns and promotions

Compliance & Documentation

Maintaining Health & Safety files and documentation

Managing compliance-related documents (B-BBEE, Workmen’s Compensation, Bargaining Council)

Drafting basic business and internal documentation

Communication & Language Support

English translation and proofreading

Editing and improving written communication

Preparing professional client-facing content

Systems & Tools

Microsoft Office Suite

QuickBooks, Sage / Pastel Online

WordPress

Adobe Suite (basic design support)