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Presentation
1. HR Strategy & Organizational Development: Design and implement HR strategies aligned with business goals; Implement transformation initiatives
2. Talent Acquisition & Employer Branding: Recruitment strategy for all levels, including executive hiring; Optimize recruitment processes and tools
3. Talent Management & Leadership Development: Design & implement Performance management systems; Build succession planning & high-potential development
4. Employee Relations & Culture: Employee engagement strategies and surveys; Conflict resolution, labor relations, and disciplinary processes
5. Compensation & Benefits: Designing competitive C&B frameworks; Salary benchmarking, pay equity, incentives, and rewards
6. HR Operations & Compliance: HR policies, procedures, and compliance with labor legislation; Process optimization and HR automation; HR analytics, reporting, and KPI management
7. Learning & Development: Skill mapping and competency frameworks
8. Executive Partnership & Stakeholder Management: Advising senior leadership on people-related decisions; Driving cross-functional collaboration
2. Talent Acquisition & Employer Branding: Recruitment strategy for all levels, including executive hiring; Optimize recruitment processes and tools
3. Talent Management & Leadership Development: Design & implement Performance management systems; Build succession planning & high-potential development
4. Employee Relations & Culture: Employee engagement strategies and surveys; Conflict resolution, labor relations, and disciplinary processes
5. Compensation & Benefits: Designing competitive C&B frameworks; Salary benchmarking, pay equity, incentives, and rewards
6. HR Operations & Compliance: HR policies, procedures, and compliance with labor legislation; Process optimization and HR automation; HR analytics, reporting, and KPI management
7. Learning & Development: Skill mapping and competency frameworks
8. Executive Partnership & Stakeholder Management: Advising senior leadership on people-related decisions; Driving cross-functional collaboration
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Offered services
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Background
Group HR Director
● Aligned processes and procedures for the companies inside the group to ensure both compliance with labour legislation and optimisation through analytics, reporting and KPI management;
● Redesigned Performance Management System to sustain business goals and ensure succession planning and high-potential development;
● Designed and implemented HR strategies aligned with business goals, implemented workforce planning to ensure continuity and increased production.
● Redesigned Performance Management System to sustain business goals and ensure succession planning and high-potential development;
● Designed and implemented HR strategies aligned with business goals, implemented workforce planning to ensure continuity and increased production.
Deputy HR Director
● Implemented a competency-based recruitment framework that increased quality of hire by 35% and improved retention of leadership roles in the first year from 78% to 92%;
● Selected and implemented HRMS platform that gathered all group employees and ensured reporting, analytics and data at group level;
● Expanded the company’s talent pool by recruiting international workforce, resulting in a 30% increase in global hires across critical technical and managerial roles.
● Selected and implemented HRMS platform that gathered all group employees and ensured reporting, analytics and data at group level;
● Expanded the company’s talent pool by recruiting international workforce, resulting in a 30% increase in global hires across critical technical and managerial roles.
PrePay Lead
● Built overall marketing strategy for the consumer prepay line of business driving growth through innovative campaigns, cross-functional leadership, and alignment with strategic business objectives;
● Lead the launch of the digital offers contributing to the evolution of the company from a traditional operator to a fully digital one;
● Budget planning and execution to ensure achievement of segment KPI: revenues, gross sales, churn, market share.
● Team re-organization and full migration to agile way of working.
● Lead the launch of the digital offers contributing to the evolution of the company from a traditional operator to a fully digital one;
● Budget planning and execution to ensure achievement of segment KPI: revenues, gross sales, churn, market share.
● Team re-organization and full migration to agile way of working.
Marketing Proposition Manager
● Managed and controlled PrePay products to ensure the proper profitability and deliver portfolio KPIs;
● Implemented tariff plans and elaborated marketing plan including forecasting the sales level and establishing objectives for sales channels;
● Ensured Go to Market execution and developed marketing strategies to meet objectives in terms of market share, customers, revenues and profitability;
● Defined communication and brand strategy for assigned offers (ATL, BTL).
● Implemented tariff plans and elaborated marketing plan including forecasting the sales level and establishing objectives for sales channels;
● Ensured Go to Market execution and developed marketing strategies to meet objectives in terms of market share, customers, revenues and profitability;
● Defined communication and brand strategy for assigned offers (ATL, BTL).
Consumer Marketing Manager
● Setting the product strategy for postpaid (residential, SOHO &SME) and prepaid segments to deliver differentiating product innovation;
● Defining Go to Market and communication for mass market portfolio by preparing product related marketing documents (web info, product positioning) and by leading brand strategy for assigned offers (ATL, BTL);
● Supervising the marketing mix and monitoring the market - analyze for price, product, promotion, distribution.
● Defining Go to Market and communication for mass market portfolio by preparing product related marketing documents (web info, product positioning) and by leading brand strategy for assigned offers (ATL, BTL);
● Supervising the marketing mix and monitoring the market - analyze for price, product, promotion, distribution.
Chief Executive Officer Assistant
● Provided executive assistance to CEO: set up agenda, approve documents based on POA, strengthen a two-way communication with the management team, read and brief the CEO on all contracts and documentation, coordinate office workflow, handle correspondence, maintain signature file, make travel arrangements;
● Organized and followed-up projects and events sponsored by CEO and top management: strategic workshops, update meetings with middle management and employees, executive team buildings;
● Provided assistance for the Board of Shareholders and Executive Committee: prepare strategic presentations, wide variety of reports, write and circulate meeting minutes, translate documents;
● Organized and followed-up projects and events sponsored by CEO and top management: strategic workshops, update meetings with middle management and employees, executive team buildings;
● Provided assistance for the Board of Shareholders and Executive Committee: prepare strategic presentations, wide variety of reports, write and circulate meeting minutes, translate documents;
Customer care team leader & customer care representative
● Managed and coached a team of 10 customer care agents to improve service quality, boost customer satisfaction, and optimize operational efficiency.
Bachelor's Degree
Graduated from the Faculty of Foreign Languages, English-Latin department with overall average 10.
High School Diploma
Foreign Languages high school English-Latin department
🇬🇧English
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Working hours
Monday
From08h30To18h00
☕From16h45To17h15
Tuesday
From08h30To18h00
☕From15h45To16h15
Wednesday
From08h00To18h00
☕From15h45To16h15
Thursday
From08h00To18h00
☕From15h45To16h15
Friday
From08h00To18h00
☕From08h00To17h15
Saturday
Closed
Sunday ▪ Today
Closed
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