Presentation
and Business Development. Strong expertise in data interpretation, dashboard creation, CSAT analytics, root cause analysis (RCA),
and performance reporting for international and domestic clients.
Hands-on experience with Power BI, Advanced MS Excel, Looker Studio, and structured problem-solving frameworks (7QC, Lean Six
Sigma). Proven ability to translate complex operational data into actionable insights that improve CSAT, reduce AHT, enhance
process efficiency, and drive revenue growth. Certified in Data Analytics (Power BI) and Lean Six Sigma Yellow Belt.

