Bienvenido Ebilane
Pasig, Philippines
Bienvenido Ebilane
Microsoft Dynamics AX / 365 Finance & Operations
Category : Consulting and advisory
Hi, I’m a Microsoft Dynamics 365 Finance & Operations Functional Consultant with over 18 years of experience across the Finance, Supply Chain, and Project Management modules.
I’ve supported clients in both system implementations and day-to-day operations, so I understand not just how to set things up, but also how to keep everything running smoothly after go-live.
I can help with:
Fixing D365 issues (GL, AP, AR, inventory, etc.)
Full cycle implementation
System configuration and setup
Data migration using DMF, SQL & Excel
Troubleshooting and root cause analysis
UAT, User support, and basic training
Workflow and basic reporting support
I’ve worked with different versions of Dynamics AX (3.0, 4.0, 2009, 2012) up to D365, so I’m comfortable jumping into existing systems and figuring things out quickly.
I’m easy to work with, responsive, and I make sure to communicate clearly so we can solve issues faster. If there’s a problem, I don’t just give a quick fix—I try to make sure it won’t happen again.
Right now, I’m open to short-term tasks, ongoing support, or project-based work. I can start immediately.
Feel free to message me—I’d be happy to help.
I’ve supported clients in both system implementations and day-to-day operations, so I understand not just how to set things up, but also how to keep everything running smoothly after go-live.
I can help with:
Fixing D365 issues (GL, AP, AR, inventory, etc.)
Full cycle implementation
System configuration and setup
Data migration using DMF, SQL & Excel
Troubleshooting and root cause analysis
UAT, User support, and basic training
Workflow and basic reporting support
I’ve worked with different versions of Dynamics AX (3.0, 4.0, 2009, 2012) up to D365, so I’m comfortable jumping into existing systems and figuring things out quickly.
I’m easy to work with, responsive, and I make sure to communicate clearly so we can solve issues faster. If there’s a problem, I don’t just give a quick fix—I try to make sure it won’t happen again.
Right now, I’m open to short-term tasks, ongoing support, or project-based work. I can start immediately.
Feel free to message me—I’d be happy to help.
Working hours
- Monday:08h00 To 18h00
- Tuesday:08h00 To 18h00
- Wednesday:08h00 To 18h00
- Thursday:08h00 To 18h00
- Friday:08h00 To 18h00
- Saturday:Not available
- Sunday:Not available
![Manage Services Support]()
Manage Services Support30 $ - Per hourI can help with: Fixing D365 issues (GL, AP, AR, inventory, etc.) System configuration and setup Data migration using DMF, SQL & Excel Troubleshooting and root cause analysis User support and ...
Key Responsibilities
• Translate business requirements into practical D365FO solutions aligned with best practices
• Perform fit-gap analysis and recommend scalable AI-driven configurations
• Perform bulk data migration using SQL for data extraction and cleanup, and utilize Copilot in
Excel for data refinement.
• Manage data migration activities using DMF, ensuring data accuracy and consistency
• Provide ongoing managed services support, resolving issues within SLA timelines
• Support knowledge sharing within the team by documenting solutions and common fixes
• Maintain strong communication with stakeholders to ensure smooth issue resolution
• Translate business requirements into practical D365FO solutions aligned with best practices
• Perform fit-gap analysis and recommend scalable AI-driven configurations
• Perform bulk data migration using SQL for data extraction and cleanup, and utilize Copilot in
Excel for data refinement.
• Manage data migration activities using DMF, ensuring data accuracy and consistency
• Provide ongoing managed services support, resolving issues within SLA timelines
• Support knowledge sharing within the team by documenting solutions and common fixes
• Maintain strong communication with stakeholders to ensure smooth issue resolution
Provided ERP consulting and managed services support for Microsoft Dynamics AX and Dynamics 365
Finance & Operations clients in the USA, Europe, and Canada.
Key Responsibilities
• Delivered managed services and implementation support for global clients across Finance and
SCM
• Provided ongoing managed services support, resolving issues within agreed SLA timelines
• Resolved complex functional issues, reducing recurring incidents and improving system stability
• Conducted solution overview sessions to validate business processes and align solutions with
client requirements
• Collaborated with stakeholders and technical teams to design and deliver sustainable solutions
• Stayed up to date with D365 F&O enhancements, sharing relevant updates and insights with the
team
• Led and mentored junior consultants, supporting their development and strengthening the team
capability
• Conducted knowledge-sharing sessions on system functionality and process improvements
• Maintained strong client relationships, ensuring professional engagement and positive
representation
• Created Quick Reference Guides (QRGs) to enhance user adoption and facilitate knowledge
transfer
Key Clients
Anthems Properties, Canaccord Genuity, TradeStation, LaCross, Tridel, Port of Long Beach, Edmonton
International Airport, Wakefield
Finance & Operations clients in the USA, Europe, and Canada.
Key Responsibilities
• Delivered managed services and implementation support for global clients across Finance and
SCM
• Provided ongoing managed services support, resolving issues within agreed SLA timelines
• Resolved complex functional issues, reducing recurring incidents and improving system stability
• Conducted solution overview sessions to validate business processes and align solutions with
client requirements
• Collaborated with stakeholders and technical teams to design and deliver sustainable solutions
• Stayed up to date with D365 F&O enhancements, sharing relevant updates and insights with the
team
• Led and mentored junior consultants, supporting their development and strengthening the team
capability
• Conducted knowledge-sharing sessions on system functionality and process improvements
• Maintained strong client relationships, ensuring professional engagement and positive
representation
• Created Quick Reference Guides (QRGs) to enhance user adoption and facilitate knowledge
transfer
Key Clients
Anthems Properties, Canaccord Genuity, TradeStation, LaCross, Tridel, Port of Long Beach, Edmonton
International Airport, Wakefield
Delivered end-to-end ERP implementations for manufacturing and distribution clients
Key Responsibilities
• Led requirements gathering and process design workshops, producing detailed Business
Process Requirements (BPR)
• Conducted Fit-Gap analysis and defined To-Be process models aligned with business objectives
• Owned solution design by developing FDDs, guiding TDD preparation, and configuring Finance
and SCM modules
• Drove UAT and user enablement, ensuring business readiness and smooth transition to
production
• Played a key role in go-live execution and system stabilization, reducing operational risk and
disruption
• Championed best practices and knowledge sharing, enhancing delivery quality across the team
• Created Quick Reference Guides (QRGs) to enhance user adoption and facilitate knowledge
transfer
Key Clients
Cubic Electronics, New Hoong Fatt Group, POSIM (Lions Group), Cubic Electronics Sdn Bhd, Melaka in
Malaysia
Key Responsibilities
• Led requirements gathering and process design workshops, producing detailed Business
Process Requirements (BPR)
• Conducted Fit-Gap analysis and defined To-Be process models aligned with business objectives
• Owned solution design by developing FDDs, guiding TDD preparation, and configuring Finance
and SCM modules
• Drove UAT and user enablement, ensuring business readiness and smooth transition to
production
• Played a key role in go-live execution and system stabilization, reducing operational risk and
disruption
• Championed best practices and knowledge sharing, enhancing delivery quality across the team
• Created Quick Reference Guides (QRGs) to enhance user adoption and facilitate knowledge
transfer
Key Clients
Cubic Electronics, New Hoong Fatt Group, POSIM (Lions Group), Cubic Electronics Sdn Bhd, Melaka in
Malaysia
Provided consulting services including system analysis, implementation support, and documentation.
Key Responsibilities
• Analyzed business processes and system configurations to identify ERP optimization and
continuous improvement opportunities
• Developed functional specifications and enhancement documentation to support the system
changes and solution alignment
• Collaborated with development teams to design and deliver scalable, high-quality solutions
• Supported User Acceptance Testing (UAT), end-user training, and go-live readiness activities
• Provided hands-on support during system deployment and post-go-live (hypercare) phase
• Created Quick Reference Guides (QRGs) to enhance user adoption and facilitate knowledge
transfer
Key Clients
MAQSAN Sistemas, NGRC, Nelson Gonzaga Ramos Caetano in Angola
Key Responsibilities
• Analyzed business processes and system configurations to identify ERP optimization and
continuous improvement opportunities
• Developed functional specifications and enhancement documentation to support the system
changes and solution alignment
• Collaborated with development teams to design and deliver scalable, high-quality solutions
• Supported User Acceptance Testing (UAT), end-user training, and go-live readiness activities
• Provided hands-on support during system deployment and post-go-live (hypercare) phase
• Created Quick Reference Guides (QRGs) to enhance user adoption and facilitate knowledge
transfer
Key Clients
MAQSAN Sistemas, NGRC, Nelson Gonzaga Ramos Caetano in Angola
Delivered ERP implementations for real estate, hospitality, and government clients
Key Responsibilities
• Led sales-to-delivery handover sessions, aligning client expectations and developing detailed
implementation workplans
• Facilitated discovery workshops to validate business requirements and define solution scope
• Produced key deliverables, including Fit-Gap Analysis, Solution Blueprint, Functional Design
Documents (FDD), and Technical Design Documents (TDD)
• Collaborated closely with developers to design solutions, support configurations, and ensure
successful testing outcomes
• Conducted Conference Room Pilot (CRP) sessions to demonstrate and validate the Target
Operating Model (TOM)
• Defined User Acceptance Testing (UAT) strategy, including acceptance criteria and formal sign-off
off processes
• Delivered end-user training and provided hands-on support during go-live and hyper care phases
Key Clients
Swaziland National Housing Board – Swaziland | Transnet – Johannesburg, South Africa | Maccauvlie
Resort in Verenigen, South Africa | Atlantic Beach in Cape Town, South Africa | San Miguel Properties –
Philippines | Crown Asia Properties - Philippines
Key Responsibilities
• Led sales-to-delivery handover sessions, aligning client expectations and developing detailed
implementation workplans
• Facilitated discovery workshops to validate business requirements and define solution scope
• Produced key deliverables, including Fit-Gap Analysis, Solution Blueprint, Functional Design
Documents (FDD), and Technical Design Documents (TDD)
• Collaborated closely with developers to design solutions, support configurations, and ensure
successful testing outcomes
• Conducted Conference Room Pilot (CRP) sessions to demonstrate and validate the Target
Operating Model (TOM)
• Defined User Acceptance Testing (UAT) strategy, including acceptance criteria and formal sign-off
off processes
• Delivered end-user training and provided hands-on support during go-live and hyper care phases
Key Clients
Swaziland National Housing Board – Swaziland | Transnet – Johannesburg, South Africa | Maccauvlie
Resort in Verenigen, South Africa | Atlantic Beach in Cape Town, South Africa | San Miguel Properties –
Philippines | Crown Asia Properties - Philippines
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