Presentation
With extensive professional experience in Geneva, Switzerland, across marketing, communications, and sales, I fully understand the standards of precision, terminology, and business practices of the local market.
Today, as an entrepreneur, I provide my services exclusively on a freelance or external part-time basis. This dual perspective gives me complete autonomy, excellent prioritization skills, and maximum efficiency on your projects: you only pay for productive time.
Areas of expertise:
• Sales administration: preparing offers, invoice follow-up, client and supplier relations, and CRM updates.
• Marketing and communications support: campaign coordination, creating materials, and managing operational projects.
• General back-office support: optimizing administrative processes and providing independent secretarial services.
Available immediately for ongoing or one-off assignments (2 to 3 days per week), primarily remotely, with the option to travel within French-speaking Switzerland.
Offered services
Background
• Organizing sales trips and customer appointments in France and Switzerland.
• Presenting the brand, its collections, and new products.
• Taking part in trade shows in Lyon and roadshows to showcase products and connect with regional resellers.
• Advising on products and customization options to suit end customers’ projects.
• Supporting resellers in developing their commercial proposals.
• Preparing and following up on offers, discussing commercial terms, and following up on projects.
• Coordinating with internal teams to check the feasibility of requests, product availability, and lead times.
• Tracking orders and providing ongoing support to partners.
• Sharing market needs and customer feedback to help shape the product offering.
• Identifying prospects, conducting telephone outreach, making contact by email, and arranging appointments.
• Assessing needs: communication objectives, recipients, budget, quantities, and deadline.
• Researching and selecting products from suppliers.
• Advising on products and customization techniques suited to each project.
• Preparing commercial proposals and quotations.
• Presenting offers, following up, and supporting clients through to a decision.
• Coordinating customization details and tracking approvals before production.
• Monitoring orders and deliveries, and ensuring customer satisfaction.
• Building customer loyalty and identifying new communication opportunities.
• Created and distributed newsletters to inform the company’s contacts and maintain ongoing relationships with them.
• Managed and developed the company’s Instagram and LinkedIn pages: prepared content, created posts, and highlighted company news.
• Designed visuals and communication materials using Adobe Illustrator and Photoshop.
• Liaised with marketing partners and media contacts to arrange advertising placements in newspapers.
• Organized the event celebrating the company’s 20th anniversary.
• Contributed to business prospecting and contacted new prospective clients.
A varied role combining creative work, partner coordination, and business development activities.
• Took part in trade shows in Lyon and Paris: welcoming visitors and discussing the products with them.
• Participated in open days hosted by reseller partners to present the collections to their advertiser clients.
• Became familiar with the product ranges, customization options, and how B2B distribution works.
• Learned the fundamentals of a commercial approach: listening, advising on products, and building client relationships.
This work-study placement gave me my first grounding in the profession and a practical understanding of the supplier’s role in supporting its reseller network.
