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Presentation
Hi, I'm Ichraf 👋
I'm a reliable Virtual Assistant with real experience in remote research, data accuracy, administrative support, documentation, and CRM workflow projects.
I worked remotely as a Survey Researcher with Sigma Conseil, where accuracy, following procedures, organizing information, and working independently were essential parts of my work.
I also have experience in administrative support through my role as a Human Resources Assistant at Hotel Djerba Beach.
In addition, I built LeadFlow, an independent practical CRM and workflow automation project using Google Sheets, Make.com, Google Apps Script, and Telegram. This project gave me hands-on experience with organizing data, tracking records, managing statuses, follow-ups, and automating repetitive administrative workflows.
I can help with:
Data entry and data organization
Google Sheets organization and maintenance
CRM data management and record updates
Administrative and virtual assistant tasks
Documentation and information management
Lead and follow-up tracking
Basic CRM workflow support
Repetitive task organization and process improvement
I am detail-oriented, organized, comfortable working remotely and independently, and focused on accuracy and clear communication.
I'm available for small projects and ongoing part-time support.
I'm a reliable Virtual Assistant with real experience in remote research, data accuracy, administrative support, documentation, and CRM workflow projects.
I worked remotely as a Survey Researcher with Sigma Conseil, where accuracy, following procedures, organizing information, and working independently were essential parts of my work.
I also have experience in administrative support through my role as a Human Resources Assistant at Hotel Djerba Beach.
In addition, I built LeadFlow, an independent practical CRM and workflow automation project using Google Sheets, Make.com, Google Apps Script, and Telegram. This project gave me hands-on experience with organizing data, tracking records, managing statuses, follow-ups, and automating repetitive administrative workflows.
I can help with:
Data entry and data organization
Google Sheets organization and maintenance
CRM data management and record updates
Administrative and virtual assistant tasks
Documentation and information management
Lead and follow-up tracking
Basic CRM workflow support
Repetitive task organization and process improvement
I am detail-oriented, organized, comfortable working remotely and independently, and focused on accuracy and clear communication.
I'm available for small projects and ongoing part-time support.
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Offered services
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Background
Remote Survey Researcher / Enquêtrice
Conducted remote survey research while following established procedures and maintaining accuracy in collected information.
Worked remotely and independently.
Collected and organized information accurately.
Followed defined procedures and instructions.
Maintained attention to detail when handling data.
Managed assigned tasks and deadlines independently.
Communicated information clearly and documented results.
Worked remotely and independently.
Collected and organized information accurately.
Followed defined procedures and instructions.
Maintained attention to detail when handling data.
Managed assigned tasks and deadlines independently.
Communicated information clearly and documented results.
Human Resources Assistant
Supported administrative and HR-related activities in a structured work environment.
Assisted with administrative documentation and organization.
Handled information carefully and maintained confidentiality.
Supported day-to-day administrative tasks.
Organized records and information.
Communicated with colleagues regarding administrative matters.
Followed established procedures and instructions.
Assisted with administrative documentation and organization.
Handled information carefully and maintained confidentiality.
Supported day-to-day administrative tasks.
Organized records and information.
Communicated with colleagues regarding administrative matters.
Followed established procedures and instructions.
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Service Hub: Certified to Service Hub software
Issuer / Organization: HubSpot Academy
Credential ID: xy0tv6wx
Certification covering the fundamentals of HubSpot Service Hub, including customer service tools, ticket management, conversations, and service workflows.
Credential ID: xy0tv6wx
Certification covering the fundamentals of HubSpot Service Hub, including customer service tools, ticket management, conversations, and service workflows.
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Sales Hub: Certified at Sales Hub
Issuer / Organization: HubSpot Academy
Credential ID: sq0gtqwl
Certification covering the fundamentals of HubSpot Sales Hub, including CRM management, records, pipelines, and sales workflows.
Credential ID: sq0gtqwl
Certification covering the fundamentals of HubSpot Sales Hub, including CRM management, records, pipelines, and sales workflows.
🏅
Zendesk: Practical Zendesk for Customer Service
Issuer / Organization: Alison
Credential ID:7998-59929255
Practical training covering Zendesk fundamentals for customer service, including ticketing and customer support workflows
Credential ID:7998-59929255
Practical training covering Zendesk fundamentals for customer service, including ticketing and customer support workflows
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CRM Essentials Customer Relationship Management (CRM) Essentials
Issuer / Organization: Alison
Credential ID: 7999-59929255
Training covering the fundamentals of Customer Relationship Management (CRM), including organizing customer information and managing CRM processes.
Credential ID: 7999-59929255
Training covering the fundamentals of Customer Relationship Management (CRM), including organizing customer information and managing CRM processes.
🇬🇧English 🇫🇷French 🇲🇦Arabic
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Working hours
Monday â–ª Today
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday
Closed
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