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Jagruti panda

Business Operations & Administrative Support
📍 Ghaziabad, India · (0) · Member since January 2026
Availability
🏠 Works remotely / from home Yes No
🧰 Travels to client Yes No

Presentation

I am an experienced Business Operations and Administrative Support specialist in business analysis, documentation, and operations. I assist individuals and small businesses in remaining organized, managing their communication, and streamlining their daily operations to enable them to achieve their goals.

In my role as a Business Analyst and Apprentice, I was involved in activities related to analyzing requirements, generating reports, handling data, and coordination between different functions. The roles included managing emails and reminders, organizing documented information, task management, and ensuring understanding between different stakeholders.

I am able to work autonomously, either remotely or in a distributed setting, and handle multiple competing priorities while maintaining attention to detail and ensuring dependability. I appreciate good written communication, efficient workflows, and prompt task completion on all projects that I assist with.

The services that I provide include operational assistance, inbox and email organization, documentation and reporting assistance, and data organization, among others. My goal is to deliver dependable, organized, and proactive assistance for the smooth operation and efficiency of such businesses.
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Offered services

1 service
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Background

Business Analyst
Autom-axis · 25/07/2024 – 16/11/2025
● Served as the primary point of contact for clients and internal stakeholders to ensure project alignment. ● Authored comprehensive user manuals and process guides , improving internal training efficiency. ● Facilitated communication between technical and non-technical teams to streamline business workflows. ● Produced data-driven business presentations and reports for senior management. ● Identified bottlenecks in existing workflows and assisted in improvement initiatives .
SEZ/STPI Consultant (Apprenticeship)
Cargomen Logistics Pvt. Ltd · 07/08/2023 – 24/07/2024
Managed regulatory documentation and compliance for SEZ (Special Economic Zones) and STPI. ● Collaborated across departments to ensure timely execution of operational and administrative tasks. ● Maintained highly organized digital records and structured operational reports. ● Assisted in procurement filing and general administrative support.
Cargo Terminal Intern
Delhi Cargo Service Center · 05/09/2022 – 09/09/2022
● Supported cargo documentation and real-time coordination in a high-pressure terminal environment. ● Developed foundational expertise in air cargo logistics and supply chain documentation
BMS in Aviation services and air cargo
Rajiv Gandhi National Aviation University · 2021 – 2024
I hold a Bachelor of Management Studies (BMS) in Aviation Service & Air Cargo from Rajiv Gandhi National Aviation University (2024). My education provided a foundation in aviation operations, logistics processes, documentation, and coordination, complemented by strong communication and analytical skills.
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Marketing Design with Easil (Coursera / Project-based Course)
21/02/2026
Completed a hands-on, project-based course in Marketing Design using Easil. The course involved creating a brand kit, designing social media posts, developing marketing visuals from scratch, and producing customer loyalty materials. Through this certification, I developed practical skills in visual communication, branding basics, template customization, and digital content creation, supporting marketing and operational communication needs.
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Diploma in Public Relation
18/01/2026
Completed a Diploma in Public Relations, gaining foundational knowledge in media communication, brand messaging, stakeholder engagement, and reputation management. The program covered principles of public relations, content planning, communication strategies, and audience engagement. This certification strengthened my understanding of professional communication, messaging alignment, and relationship building, which supports my work in coordination, communication, and content-related tasks.
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Supply Chain Management
08/01/2024
Completed a certification in Supply Chain Management through Great Learning, gaining foundational knowledge of supply chain processes, logistics coordination, inventory flow, and operational efficiency. This certification supported my understanding of end-to-end operations, documentation, and coordination within logistics and business operations environments.
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Customer Relationship Management (CRM)
06/01/2024
Completed a certification in Customer Relationship Management (CRM) through Great Learning, focusing on customer lifecycle management, communication workflows, data organization, and relationship-building principles. Gained an understanding of how CRM systems support customer engagement, follow-ups, and structured business communication.
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Digital Marketing
05/01/2024
Completed a foundational certification in Digital Marketing through Great Learning, covering core concepts such as digital channels, content strategy, social media fundamentals, audience engagement, and basic campaign understanding. This course strengthened my understanding of how digital platforms support business growth, communication, and brand visibility.
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Combating Human Trafficking
04/02/2023
Completed a certification on Combating Human Trafficking issued by ACI World, focused on raising awareness of human trafficking risks within the aviation and airport ecosystem. The course covered identifying warning signs, understanding victim indicators, reporting procedures, and the role of aviation professionals in prevention and response. This certification strengthened my awareness of ethical responsibility, compliance, vigilance, and coordination in regulated and safety-critical environments.
🇬🇧English 🇮🇳Hindi
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Working hours

Monday
From09h30To18h00
From14h00To14h45
Tuesday
From09h30To18h00
From14h00To14h45
Wednesday
From09h30To18h00
From14h00To14h45
Thursday
From09h30To18h00
From14h00To14h45
Friday
From09h30To18h00
From14h00To14h45
Saturday
Closed
Sunday ▪ Today
Closed

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