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Jose Parada

Jose Parada

Business Operations, Project Manager, Agile Scrum
📍 Santa Cruz de la Sierra, Bolivia · (0) · Member since July 2026
Availability
🏠 Works remotely / from home Yes No
🧰 Travels to client Yes No

Presentation

With over 8 years of experience in Business Operations, Project Management, Product Management, and Customer Success, I help companies improve their operations, optimize business processes, and successfully execute strategic projects.

Throughout my career in the banking, financial services, and healthcare industries, I have led cross-functional initiatives, managed Agile projects, coordinated stakeholders, and built data-driven solutions that increased revenue, improved customer experience, and enhanced operational efficiency.

I specialize in transforming complex business needs into practical solutions while ensuring projects are delivered on time and aligned with business objectives.

Whether you need someone to coordinate your projects, improve internal processes, manage KPIs, organize executive operations, or support your leadership team, I bring a structured, proactive, and results-oriented approach.
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Offered services

5 services
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Background

Business Manager
IDDI · 01/11/2024 – Today
-Increased sales by 20% and doubled strategic partnerships through business initiatives
-Built KPI dashboards reducing reporting time by 15%
-Managed operations and performance tracking to improve decision-making
-Monitored executive communications, meeting follow-ups, and priority actions, ensuring effective coordination and timely execution of key business initiatives.
Product Owner
Bank Ganadero · 01/05/2022 – 05/09/2024
-Led product backlog and Agile processes for digital banking products
-Increased cross-sell by 40% and customer base by 300%
-Improved customer experience (NPS +15%)
-Managed scheduling and calendar coordination for senior stakeholders, arranging meetings, workshops, and strategic sessions across multiple departments and external vendors.
Business Analyst
Bank Ganadero · 01/06/2020 – 01/05/2022
-Optimized business processes for corporate and SME units
-Developed functional specifications and workflow improvements
-Performed financial modeling and business analysis for strategic initiatives
-Monitored KPIs and improved project delivery performance
Financial Analyst
Bank Ganadero · 01/06/2017 – 01/06/2020
-Delivered financial insights driving 110% increase in currency sales
-Produced reports and forecasts for strategic decisions
-Managed client portfolios and increased contract closures by 50%
-Improved payment processes and customer satisfaction
Google Data Analytics
Google · 2024 – 2025
MS in Marketing and Commercial Management
EADA Business School · 2022 – 2023
BS in Finance
Louisiana Tech University · 2012 – 2016
🇬🇧English 🇪🇸Spanish
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Working hours

Monday ▪ Today
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
From08h00To12h30
Sunday
Closed

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