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Nsikan Essien

Client Support Coordinator
📍 Abuja, Nigeria · (0) · Member since March 2026
Availability
🏠 Works remotely / from home Yes No
🧰 Travels to client Yes No

Presentation

Client Support Coordinator and Technical Dispatcher with 3+ years of experience supporting
healthcare providers and property management clients in high-volume remote environments. Skilled in
dispatch coordination, workflow optimization, CRM documentation accuracy (98–99%), and
cross-functional communication. Proven ability to manage time-sensitive operations while maintaining
structured, compliant service delivery.
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Background

Property Management Dispatcher
Techvill Appliance Repair · 04/05/2024 – Today
PM Client Support Dispatcher | Techvill Appliance Repair (Remote)
May 2024 – Present
• Dispatch 6+ technicians daily using ServiceTitan in high-volume service environments.
• Coordinate and schedule appointments across 9+ locations per day.
• Optimize technician routes using Google Maps to reduce service delays.
• Manage inbound and outbound communications via CallRail.
• Process 30+ GE warranty and property management email requests daily.
• Maintain accurate CRM documentation and service tracking records.
• Train new colleagues on dispatch workflow, warranty handling, and communication standards.
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Working hours

Monday
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday ▪ Today
Closed

Reviews

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