Omar ElManfy

IT Infrastructure & Technical Support Services
I provide professional IT infrastructure and technical support services for businesses, organizations, and individuals. My services cover network infrastructure, servers, systems administration, cybersecurity, backup, virtualization, VoIP, and end-user technical support.
My key services include:
Network Infrastructure: Cisco switch configuration, VLANs, routing, network troubleshooting, structured cabling, patch panels, network racks, and network performance optimization.
Windows Server & Active Directory: Windows Server installation and administration, Active Directory, DNS, DHCP, Group Policy, user and computer management, domain services, and access management.
Microsoft 365 Administration: User account management, password and access issues, Microsoft 365 administration, and email account support.
Virtualization: Hyper-V installation and administration, virtual machine deployment, configuration, and troubleshooting.
Backup & Disaster Recovery: Veeam Backup & Replication configuration, backup monitoring, backup troubleshooting, data restoration, and backup strategy implementation.
Cybersecurity: Endpoint security, Kaspersky Endpoint Security management, security policies, access control, endpoint protection, and basic security hardening.
VoIP & IP Telephony: Grandstream IP phone configuration, extension management, provisioning, call quality troubleshooting, and VoIP network support.
IT Support: Remote and on-site technical support, hardware and software troubleshooting, Windows installation and configuration, printers, peripherals, and general IT support.
IT Infrastructure Projects: Planning, implementation, configuration, documentation, vendor coordination, and technical supervision for IT infrastructure projects.
IT Monitoring & Maintenance: Network, server, backup, and endpoint monitoring, preventive maintenance, incident troubleshooting, and IT operational support.
I focus on providing reliable, secure, and practical IT solutions tailored to each customer's requirements, with an emphasis on minimizing downtime, improving system performance, and maintaining a stable IT environment.
Whether you need a complete IT infrastructure setup, network troubleshooting, server administration, backup implementation, cybersecurity support, or ongoing technical assistance, I can provide end-to-end IT services based on your business needs.