Rona Jean Flores

I have over 2 years of experience in customer service, sales support, and administrative work. I am detail-oriented, organized, willing to learn new tools, and comfortable following established processes and instructions.
I may be new to some e-commerce platforms and project management tools, but I learn quickly and can adapt to your preferred systems and workflow.
My goal is to provide dependable support, communicate clearly, and help keep your day-to-day business tasks organized and on schedule.
If you need a reliable virtual assistant for customer support, e-commerce tasks, or administrative assistance, I would be happy to help.

I provide reliable virtual assistant support for e-commerce businesses, online stores, and small businesses.
I can help with:

• Customer support through email, chat, and messages
• Order tracking and updating order information
• Data entry and organizing records
• Product listing and product information updates
• Email management and customer inquiries
• Google Sheets and Excel data management
• Basic social media content support using Canva
• Facebook Business Suite and basic Facebook Ads support
• File and document organization using Google Drive and Google Docs
• Administrative and repetitive tasks that help keep daily operations organized