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Sagan Recruitment

Level 3 Help Desk Engineer

📍 Remote · 📅 Published on 03-10-2026 · ⏳ Expires on 01-01-2027
Per month
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Description

Job Title: Level 3 Help Desk Engineer

Location: Remote — worldwide.

Salary Range: Up to USD 3,000 per month, depending on experience.

Work Schedule: US business hours; exact schedule confirmed during selection.

Contractor Note: Independent contractor position.

Company Overview:
Sagan connects experienced international professionals with US-based businesses.

About the Role:
Provide advanced technical support using deep MSP experience and strong Microsoft administration skills. Troubleshoot and manage Microsoft 365, Intune, security policies and Group Policy.

Key Responsibilities:
• Handle advanced technical support and troubleshooting in an MSP environment.
• Administer Microsoft 365, Intune and security policies.
• Troubleshoot and deploy Group Policy.

Qualifications:
• At least five years of experience in an MSP environment.
• Advanced Microsoft 365 administration, Intune and security policy experience.
• Group Policy troubleshooting and deployment experience.
• Strong spoken English; an English introductory video is required during selection.

Resume Submission Guidelines:
Submit your complete resume in English using this job board’s application process.

How to Apply:
Apply through Jobbers. Highlight your MSP experience and specific Microsoft 365, Intune, security policy and Group Policy responsibilities. Use the same email if you have applied previously.