
Level 3 Help Desk Engineer
Description
Location: Remote — worldwide.
Salary Range: Up to USD 3,000 per month, depending on experience.
Work Schedule: US business hours; exact schedule confirmed during selection.
Contractor Note: Independent contractor position.
Company Overview:
Sagan connects experienced international professionals with US-based businesses.
About the Role:
Provide advanced technical support using deep MSP experience and strong Microsoft administration skills. Troubleshoot and manage Microsoft 365, Intune, security policies and Group Policy.
Key Responsibilities:
• Handle advanced technical support and troubleshooting in an MSP environment.
• Administer Microsoft 365, Intune and security policies.
• Troubleshoot and deploy Group Policy.
Qualifications:
• At least five years of experience in an MSP environment.
• Advanced Microsoft 365 administration, Intune and security policy experience.
• Group Policy troubleshooting and deployment experience.
• Strong spoken English; an English introductory video is required during selection.
Resume Submission Guidelines:
Submit your complete resume in English using this job board’s application process.
How to Apply:
Apply through Jobbers. Highlight your MSP experience and specific Microsoft 365, Intune, security policy and Group Policy responsibilities. Use the same email if you have applied previously.
