Details

Description

Required competencies:
 Lead and coordinate the service and product strategy in line with DIO's strategy and ensure the optimized operation of our clients' services.
 Responsible for the level of quality and security of planned services in accordance with our clients' expectations in the areas of outsourcing and inTraining systems security.
 Maintain a culture of employee service through proven leadership.
 Develop, recruit, and retain our Talent.
 Coach Tribe Managers.
 Conduct and manage individual performance reviews, identify training and recruitment needs, etc., to ensure the alignment of resources, workload, and available skills
 Create and monitor dashboards (internal and external): analyze and propose improvement solutions.
 Monitor network reliability and security; define and implement contingency plans, if necessary.
 Report / Share regularly with management, DIO peers, and programs.
 Represent Thales Services on customer and COSTRA steering committees.
 Manage and optimize the operating budget
 Seniority of practice :
o JR: 1-3 years
o Mid : 3-6 years
o SR: 6-9 years
o Expert: 10+ years


Requested experience:
University degree in computer science, with a demonstrated mastery of their field and related technologies
 10+ years of experience in IT management.
 Collective and individual communication (feedback culture),
 Focus on customer needs (Customer orientation & sense of service)
 Decision-making, arbitration
 Having a sense of teamwork Collaborative perspective (TSN)
 Inspire to engage (Trust, autonomy, delegation)
 Know how to build a strategy
 Manage and structure the organization of your center
 Support the development of the delivery model (Agility, ITIL, etc.)
 Summary management reporting and associated improvement plan
You are committed to delivering high-quality technical solutions and passionate about contributing to innovative projects in the aerospace sector